At 12:01 p.m. on Sept. 22, I leaned forward in my computer chair and placed my head on the keyboard, exasperated.
In my inbox, an email bearing bad news: “Order update: Order cancelled – Target.”
Three hours earlier, I’d placed an order for the PlayStation 5. I received a “congratulations!” email, informing me the order had been placed. For the next 180 minutes, I’d believed I’d finally scored Sony’s next-gen console.
Nope. “Sorry for the inconvenience!” the freshly arrived email started. “There is a problem with your order.” The problem was that Target had sold me a PS5 that Target didn’t actually have.